Remember you can always improve on your score!
You have a strong foundation in place, but there's room to improve. Here are three general tips for taking your results up to a level.
Write a list of how your business differs from others and start looking at ways to apply these highlights within the company.
When you have loyal employees, there is less turnover and more highly engaged employees. In a Hay group study, highly engaged workers grew their companies' revenues by 2.5x compared to those with low engagement levels. (Source: Bain). Increase your employee loyalty towards you by making daytime retreats and co-create a culture that works for you and them.
Re-engage directly with past clients that have gone quiet. Re-introduce your business and let them know you are here to care for them. Since they were your past clients, gift them a small gift card for your business.
Are you interested in seeing how you can increase your customer joy barometer? Book a one-time free consultation ($275 value), and we will see if and how we can help you.
Here is what you’ll get:
✅ 1. Focus on one aspect of your business
✅ 2. Identify the deeper cause of it so you don’t have to worry about repeating the same issue.
✅ 3. Create a step-by-step game plan for you to resolve this issue.