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3 Ways Overcoming Customer Doubt

Do you ever feel frustrated when a customer comes to your medical spa with a problem, and you give them a solution or treatment plan... but then they somehow back away?

They start talking themselves out of it - yet you know this will work for them! 😫 #the-agony!

It can be tough to watch them struggle and even back away from the services that YOU KNOW could help them.

You will be happy to know there is a name for it. It's called Solomon's Paradox. This occurs when customers become so invested in their problems that they have trouble seeing the solutions that are right in front of them.

Thankfully, here are 3️⃣ ways to help your clients overcome doubt and embrace the solutions that your spa provides:

1️⃣ Empower customers: Let them sell the solution to themselves. Ask deeper questions: why did they choose your spa? Why does this problem bother them? Why did they come in today? 💭

2️⃣ Third-Person Viewpoint: Encourage a third-person perspective to see the bigger picture and gain new insights into their problems. 🌟

3️⃣ Hidden Cost: If hesitant to try a service, consider the consequences of inaction and the downsides. This helps recognize the value and need for the solution, motivating forward progress. 💰

By implementing these tips, you can help your customers overcome doubt and increase sales in your company. Now that is what I call a win-win! 🎉

Want to make these tips even easier for you to apply to your customers?

Message me. 💬

I'll give you easy, straightforward answers on how you can apply this in your sales! 😊

Wake up, Spock! Of course, you want to buy it!


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