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How to Help a Struggling Employee

I am very excited to talk about topic as it seems we all had to deal with this at some point in our lives!

Let's face it; terminating an employee is never an easy decision. Beyond the emotional strain it imposes, the financial implications of firing and hiring replacements is stressful to say the least!

Yet, the struggling employee takes a huge toll on you and your staff, and trying to find the best way to rectify this situation can be both burdensome and tiring. So here are a list of salvaging an employee before you give them the old axe.

  • Get to the Root of the Issue: The first step in helping struggling employees is understanding the underlying issues causing their challenges. Schedule a one-on-one conversation to discuss the matter in a supportive and constructive manner.

  • Set Clear Expectations: Ensure struggling employees understand the importance of their role and your expectations for them. The objectives may be clear to you, but that doesn’t mean they are clear to the employee.

    • Remember, never underestimate people’s stupidity. 😆 Have them reiterate the expectations they think they have and question whether they understand the importance of their role.

  • Adapt Your Communication Style: It isn't what you say but how you say it that matters to the listener. Recognize that different employees respond differently to communication styles. It is more important to consciously think about how they can hear you or understand you versus what you want to say to them.

  • Schedule Regular Check-ins: Schedule regular check-ins to celebrate wins and address any further challenges.

  • Provide Encouragement: Offer encouragement and constructive feedback; it can go a long way with an employee.

  • Lead by Example: Share your experiences of overcoming challenges and emphasize the importance of resilience and perseverance.

  • Job Rotation or Shadowing: Mix things up for struggling employees by offering job rotation or shadowing opportunities. Allow them to gain new perspectives and skills by spending time in different roles within the company.

  • Peer Mentoring: Pair struggling employees with peer mentors who can provide guidance, support, and practical advice based on their own experiences within the company.

  • Proactively Set Up Personal Development Budget: Take this as a learning opportunity within your own business and allocate a personal development budget for struggling employees to use towards attending workshops, conferences, or courses aligned with their professional goals.

  • Gamification to Enhance Skills (my favorite 😍 ): Incorporate gamification elements into work tasks or training activities to make learning and development more engaging and fun.

"Scientists have recently determined that it takes approximately 400 repetitions to create a new synapse in the brain - unless it is done with play, in which case, it takes between 10-20 repetitions." - Dr. Karyn Purvis.

In the end, what is most important is if that employee can improve and enhance the company’s culture. If so, it is worth your while to spend some time and money molding your employees to fit your company’s standards.

Remember, it's not what you do but how you do it! Style supersedes everything!

As always, I am here to help you get ridiculously loyal customers, so let's get to it!


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